Refund policy
At Lureloamps, customer satisfaction is important to us.
Because our products are digital downloads delivered instantly after purchase, we generally cannot accept returns or provide refunds once a download has been accessed or delivered.
However, we understand that issues can occur. If:
- You experience technical problems downloading your files.
- You receive the wrong product.
- Your files are damaged or incomplete.
- Your purchase was duplicated by mistake.
Please contact us within 14 days of your purchase at:
We'll review your request and, where appropriate, provide replacement files or issue a refund.
We aim to respond to all inquiries within 1–2 business days.